Are You Scrubbing the Wrong Side of the Glass?

Frustrated Woman at Computer With Stack of Paper  Have you ever seen a problem, know how to handle it & even though you attack it with the proper technique & vigorous effort, find that all your efforts were in vain?  Well, I call this scrubbing the wrong side of the glass.

This morning I was cleaning the shower door (one of my favorite tasks-insert sarcasm emoticon) & was about to scrub through the glass to get some dirt off.  It finally dawned on me that it was on the other side of the glass!  That’s when the light bulb went on.  How relevant this is for today’s business owner!  Many businesses are experiencing that same scenario.  Even though I saw the issue, knew what it was & how to fix it, my method (as great & foolproof as it was) was being applied in the wrong place.

What’s a major problem for most businesses?  Procedures.  Now where do procedures stem from?  Examining data.   Data is critical to every company.  Data is a method of communication.  business conceptual-1It tells an owner or employee what’s going on.  It tells how you got to this state & how to change outcomes.  All it takes to grasp is one thing-attention.  How do many companies fail?  Someone was not paying attention.  Not paying attention to employee needs.  Not paying attention to customer service.  Not paying attention to costs rising or falling.  Not paying attention to newly released resources or techniques.  Not paying attention to the company reputation.  Not paying attention to deadlines, business relationships or continuing education.

How do you avoid that?  Check the data.  Routinely.  Daily, monthly, quarterly & yearly.  Data takes many forms.  The most important thing is to collect it & collect it properly.  It can be collected in many ways.  Surveys, polls, trends, interviews & fads are ways to collect data.  Not to mention good old observation!  Listening is almost a lost art in society today, so take heed to the ripplings you hear.  They may very well have some use.  If nothing else, you can learn what not to do by listening.   We must value & utilize this practice if we expect our businesses to not only survive, but thrive!

How can you tell what the data is telling you?  Before you solve a problem, you must know passwhat it is, what it takes to get rid of it, have the proper tools & use those tools properly to end it.  However, a lot of problems we solve are just symptoms of a deeper issue.  So most of all, you need to know how the problem got there so you can prevent it from happening again (if possible).  Take notice of what happens when different factors change.  Did you get more sales when you used Facebook posts?  Are your employees more productive on Thursdays?  Do you receive orders from your vendors sooner if ordered during the third week of the month as compared to the second?

Step back & take a hard look at what’s going on in your business.  How can you cut costs?  How can you keep employees happier & make your workforce feel like a real team?  How can you better utilize your time?  How can you run a better business?

So do you want to go from being this guy …


to this guy?


Well, you can.  And the answers are all there-in your data.

Words of Wisdom

The journey of life is just that.  A journey.  Take in everything about it.  Don’t just focus on how long or how hard you or others perceive it to be.  The journey teaches you about yourself.  You learn how you react to ups & downs, highs & lows.  It gives you a chance to experience life, not just endure it.  Take time to learn, share what you gained & learn some more.  Your life is a seed.  When sown, it’ll create more than you can imagine.  Think a moment about how many people you encounter a day.  Each one is your legacy.  No matter how small the seed, it creates a huge impact!  So learn, then sow, then reap.  You’re priceless.  You’re a seed.

Having Challenges with Your Kids? Need Ideas? Check THIS Out!

Hi everyone!  Are you looking for creative ways to deal with the day to day challenges of parenting?  I know as a working mom, I can seem to hit a wall every now & then.  I need help!  I need tips, ideas, techniques!  Not later, but NOW!!  Well, I’m one step closer to compiling things I’ve learned & observed over the years.  Not just the usual stuff like getting your kids to respect their bedtime or keep their rooms clean, but ideas on how to make your entire household a living, breathing system that works for YOUR FAMILY!

How am I one step closer?  Well, one major thing is that my book cover just came in!!!  YEAH, BABY!  Let me give you an idea of how that feels…

It feels like this,

Young Super Hero Standing on Laundry Machines

With a dash of this,Young Girl Hula Hooping on Her Bed

And a whole lotta this!woo hoo!


Ok, so seriously, I’ll be formally releasing my cover soon so you know what to look for!  I hope you’re as excited about the book as I am.  I know it’ll help every single person who reads it.  While you’re anxiously anticipating the book  😉 visit the Hear Me section of this blog for tips & tricks on how to keep your sanity & keep your household running.  Be a pal & leave some feedback after you do.  Thanks!

In the meantime, what are some things that are challenging you right now?

Book update!

Hi good people,

I know you’re wondering:  Tonya, you said the book, Are We There Yet?  How NOT to Kill Your Kids Before They Turn 18, would be out by now!  What’s up?  I’ll tell you what’s up.  I put too much in it!  Don’t get me wrong, I want every parent to have useful ideas & tips to help them survive & thrive while raising their kids from the ages of 2-18, but in this swarm of social media, emails, work stuff, home stuff & random stuff, having a book that is too full of information would just be too much.  I know that as a Mom, at the end of the day I feel like my eyeballs are gonna explode if I have to read ONE MORE THING!  So, it got me to thinking, why not scale back a bit?  There are already a ton of topics in Are We There Yet?  How NOT to Kill Your Kids Before They Turn 18 like:

  • How to modify behavior (biting, arguing, stomping, avoiding responsibilities, unnecessary questions, etc.)
  • How to improve communication & manage disagreements in your home (how can you let them know they’re heard, but you’re still obeyed without causing nuclear war in your home?)
  • Dealing with day to day stuff kids just DO (hey, they’re gonna do it.  Here are some preemptive measures for when they do)
  • Organizing tips for papers, groceries & other kid stuff (that work & are cheap or free)
  • Life preservers (tips to help you keep your house clean & keep your sanity)
  • Building character (selflessness, patience, self-confidence, etc.)

And special sections on teens & tweens that cover:

  • Getting rid of “the boy stink” in your house
  • Sneaking out
  • Methods to getting clear answers on what your kid is doing & with whom
  • Social media, cell phones & things you may not know about how predators can track your kids & find your home without you even knowing
  • Sex

& much more!

So yeah, I’ve been busy.  We’re raising ’em & writing about ’em at the same time!  I hope you’ll bear with me for a little longer.  I want to make sure I’m writing about what you need help with, but& not just wearing you out with a ton of info at one time.

Thanks for taking the time to read this!  I’ll be updating you again soon!